Reference

Terms and Conditions That Cover Your Account

These terms govern your use of sidepot, including account creation, deposits through PayPal, Venmo, or Play+, and access to casino and sportsbook features available where state law permits.

State-dependent accessPayPal, Venmo, Play+ coveredAccount security rulesDispute process outlinedGoverned by applicable US law
sidepot Terms and Conditions That Cover Your Account
TERMS CONTACT

How to Reach Us About These Terms

Questions about what these terms allow, account eligibility in your state, or a specific transaction dispute can all be directed to our support team. We handle terms-related requests through live chat and email — pick whichever works best from the options below. For payment disputes involving PayPal, Venmo, or Play+, include your transaction reference number so we can locate the record quickly.

Team online

Live Chat

Reach a member of our team directly from your account dashboard. Have your account ID and the relevant transaction date ready for faster resolution.

Email Support

Send terms or payment questions to our support address found in your account settings. Include a short summary and your registered email so we can match your record.

Account Help Center

Our self-service help center covers common terms questions — account closure, payment rules, and state eligibility — so you can find answers without waiting in a queue.

HOW WE OPERATE

Security, Data and Account Integrity Under These Terms

These terms are not just legal language — they describe how we actually run account security, handle your data, and manage access to the lobby. Your session data is encrypted in transit, and your payment details are never stored in plain text on our servers. We keep account activity logs for fraud detection and to resolve any dispute you raise with us. You have the right to request a copy of your personal data or ask us to delete your account record, subject to any legal hold we are required to maintain.

Data Retention

We retain account and transaction records as required by applicable law. You can request a summary of your stored data at any time through the account settings page.

Cookie Policy

Cookies support login sessions, fraud detection, and lobby preferences. You can manage non-essential cookies through your browser settings without affecting your account access.

Account Security

Two-step verification is available on every account. We recommend enabling it, especially if your account wallet is linked to PayPal or Venmo for regular deposits.

Requesting Changes

To update personal details or dispute a data record, contact support through live chat or email. Identity confirmation is required before any account information is amended.

Common Questions About These Terms

If you have a specific question about how these terms apply to your account, the answers below cover the situations we hear about most often. For anything not listed here, reach us through live chat from your account dashboard.

Access to sidepot depends on state law. These terms apply to accounts in eligible states only. If your state does not permit online casino or sportsbook access, you cannot open or maintain an account.

No. The PayPal, Venmo, or Play+ account used for deposits must be registered in your own name. Third-party payment sources are a breach of these terms and may result in account suspension.

We will post notice of any material update in your account dashboard. Continuing to use sidepot after the effective date means you accept the revised terms. Close your account beforehand if you do not agree.

Submit a data request through your account settings or contact support via email. We will respond within the timeframe required by applicable law and verify your identity before releasing any records.

Contact support through live chat with your transaction date, the payment method used (PayPal, Venmo, or Play+), and the amount in question. We will investigate and respond in writing.

Yes. We may close or suspend accounts for terms violations including underage access, fraudulent payment activity, or breach of our fair-use rules. Any remaining balance is returned through your verified payment method.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.