Reference

Legal Terms That Actually Make Sense

sidepot operates where state law permits, and these pages spell out exactly what that means for your account, your data, and your payments.

State-by-state eligibilityData handled under US privacy lawPayPal, Venmo, Play+ coveredAccount rights on requestContact path always open
sidepot Legal Terms That Actually Make Sense
HOW WE HANDLE THIS

Data, Cookies, Security, and Your Account

These four areas cover how sidepot manages your information day to day. Each one has a direct action you can take if something needs to change.

Data Retention

We keep account data for as long as state gaming law requires after account closure. You can request a summary of what we hold by sending a written request through the email path in your account settings.

Cookie Controls

Our cookie banner lets you accept, reject, or customize non-essential cookies on your first visit. You can revisit those choices any time through the privacy controls link at the bottom of every page.

Account Security

Your account uses two-factor authentication via SMS or an authenticator app. If you believe your credentials have been compromised, lock your account instantly from the Security tab and contact support.

Requesting Changes

To update personal details, correct inaccurate data, or request deletion where law permits, open a ticket through the legal email path with your account ID and a description of the change needed.

LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

If you have a question about your legal rights, a data request, or a payment dispute related to your sidepot account, these are the direct contact paths. We route legal and privacy requests separately from general account support so they reach the right team without delay.

Live Chat Available in your account dashboard for account-level policy questions. Start a chat session and specify that your question is legal or privacy-related so it routes correctly.
Email — Legal & Privacy Send data requests, policy questions, or dispute details to the legal address listed in your account settings. Include your account ID so we can verify your identity before responding.
Account Dashboard Your full Terms and Conditions, Privacy Policy, and Cookie Policy are linked inside the account settings panel. Download or print any document directly from that page at any time.

Common Legal Questions About Your Account

These are the questions we hear most often about how our legal framework, data practices, and account rights actually work. If yours isn't covered here, the contact paths above connect you directly.

Access depends entirely on your state's law. We operate only in states where online casino activity is lawfully permitted. Check the eligibility notice at account creation — it reflects your location in real time.

We receive transaction confirmation and your account identifier from PayPal and Venmo — not your full financial account details. Those stay with the payment provider under their own privacy terms.

Email the legal address in your account settings with your account ID and a written data-access request. We verify your identity before processing and respond within the timeframe required by applicable state law.

You can request deletion where state or federal law allows it. Some data must be retained under gaming regulations even after account closure, and we will tell you exactly what falls into that category.

Any remaining Play+ balance is subject to the terms of your Play+ prepaid card agreement. Contact Play+ support to arrange a transfer or refund, and let our team know so we can coordinate the account-closure process.

We send an email to your registered address before any material term change takes effect. The updated document also becomes available in your account dashboard on the same day the notice goes out.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.